Yes, you can order your balloons to be INFLATED through our 'click and collect' system! Pick-up of INFLATED balloons is available from our Hawthorn store, 297 Auburn Road, Hawthorn, VIC, Australia.

Pick-up through the website is not available for same day orders. If you are needing balloons on the same day, please call the store to arrange. 
At checkout you will be able to nominate a time and date for pick up. We recommend picking up balloons as close to your event as possible. More information about helium float times is available below.

Helium balloons will come with matching ribbon and balloon weight. White ribbon will be added to metallic balloons. If you would like a specific colour ribbon please pop a note on your order. 

Please read through our ‘how to transport your balloons’ for some tips and tricks on getting your balloons to their party in excellent condition.

Please ensure that you include your phone number on your order.

You can also call our store on 03 9813 1618 if you would like to place an over the phone order.

If your chosen balloons are out of stock we reserve the right to use a similar balloon if necessary. Any replacement will be of equal or greater value. 

TRANSPORTING YOUR BALLOONS

We love getting your balloons ready for you. Its the funnest thing to do. But transporting balloons can seem a little daunting. Never fear. Follow our hints below to make sure your balloons stay in tip top condition.

We recommend you pick up your balloons as close to your event as possible to get the most out of your helium. For more information on how long balloons float with helium check out our Helium Life page.

The bigger the car you can bring the better! You want to make sure your balloons will fit!

We highly recommend collapsing all of your seats, sliding the front passenger seat forward and removing any kids seats.

The more space you can create in your car the better, so have a little car tidy before you pick up your balloons (and let's be honest, who doesn't need a little reminder to tidy up the car every now and then!). 

ALL THE HELIUM INFO!

Helium is sensitive to temperature so we suggest keeping your balloons away from extreme heat & extreme cold. Our latex balloons are made from rubber so over time the helium escapes, the balloons will become smaller and start to lose their ability to float. We recommend inflating your balloons as close to the start time of your event as possible.

For an estimate on how long balloons will float with helium please see our super helpful  'how long will my balloon float with helium' chart below.

 

Please note these are conservative estimates and we do not take responsibility for helium float times. We strongly suggest inflating balloons with helium as close to your event as possible. 

WARNING: Balloons are not toys. Children can choke or suffocate on non-inflated or broken balloons. Adult supervision is required. Keep non-inflated balloons away from children, and discard broken balloons immediately.

PLEASE NOTE: Balloons are fragile. We use the highest quality latex balloon available, however, please use great care when inflating. If you are concerned please order extra balloons for your event. We do not offer refunds on balloons. 

HAVE A BALLOON QUESTION? CURIOUS ABOUT INFLATION? WE HAVE ALL THE INFORMATION YOU COULD EVER NEED OR WANT! 

TELL ME ABOUT YOUR BALLOONS! WHAT ARE THEY MADE FROM?
Our latex balloons are made from the highest quality latex.
Our foil balloons are made from mylar.

HOW WILL MY BALLOONS ARRIVE?
Your balloons will be shipped to you flat. If you are local to our Flagship store in Hawthorn you can choose to pick up your balloons inflate. Check out our helium chart above for more details.
 
HOW LONG WILL MY BALLOONS LAST?
Good question! Check our super informative ‘how long will balloon float with helium?’ chart above.

HOW SHOULD I STORE MY BALLOONS?
If you are buying your balloons for an event in the near future we suggest storing them away from light and heat. Balloons are sensitive to both these elements. Poppies For Grace packaged latex products will be labelled with a packaged date and we recommend using latex balloons within 12 months of the packaging date.

WHERE DO I GET MY BALLOONS INFLATED?
We suggest contacting your local balloon or party shop to check but most stores will fill balloons bought from elsewhere.

WHY WON'T MY HELIUM BALLOONS FLOAT?
The main reason balloons won’t float is because not enough helium has been added.  Another reason your balloon is struggling is you may have added too much weight to your balloon with fun tassels and decorations. Standard balloons won’t float with any decorations added and you should only add light weight options to larger balloons.

CAN I PUT HELIUM IN A MINI BALLOON?
Nope! Sorry to say that mini balloons were not designed to be filled with helium. 

HELIUM IS EXPENSIVE! ARE THERE ANY OTHER OPTIONS?
Helium can be pricey - but don’t you worry! It is not the only option for making your party look magical. You can try hanging balloons from the ceiling or instead go for one our balloon garlands that do not require helium.

WHAT'S THE STORY WITH CONFETTI BALLOONS? WHY WON'T THE CONFETTI STICK?
Confetti will not stick to the sides of your balloon without static and unfortunately helium does not create static. We suggest that you pop in some air first (about a basketball worth for a jumbo balloon, a tennis ball for a standard balloon). To create static rub the inflated balloon with your hand & roll the balloon for the confetti to stick. This process may need to be repeated during your event. Bear in mind we cannot guarantee the confetti will stick when inflating with helium.

Also, remember that confetti in balloons will affect the float time when filled with helium. 

We recommend blowing all confetti balloons up with a balloon pump. This will avoid moisture going into the balloon.

CAN FOIL BALLOONS BE FILLED WITH AIR OR HELIUM?
Some foil balloons can only be filled with air – you find these details on the product page. To fill a foil balloon with air insert a straw and blow! And the super fun thing is that sometimes you are able to reuse these balloons! It doesn’t always work but you can try carefully inserting a straw into the balloon past the self-sealing valve. This will release the air so you can flatten the balloon and put it away until next time.

WE WOULD LIKE TO ORGANISE A BALLOON RELEASE. CAN YOU HELP US?
Balloons released into the environment via helium releases or otherwise can find their way into our oceans. Water will slow down the breakdown of the latex and that means they can have a negative impact on the environment including posing a threat to wildlife. For that reason we do not condone the release of helium balloons, or the use of balloons outdoors on windy days.

HOW DO I DISPOSE OF BALLOONS THOUGHTFULLY?
Gold star for you! This is a great question. So the party is over and clean up has begun - but what do you do with your latex balloons? It is super simple! Your first option - leave them up and keep the party going! Latex balloons can last for a long time so keep that garland up and enjoy them for as long as you like! 

If it really is time to tidy up, cut your balloons down and pop them. Latex balloons can be safely disposed of in your household waste. Discard of broken balloons immediately. 

If you have mylar or foil balloons, try and reuse them where you can. See above for more details.